Superhost
Superhosts are Airbnb's top-rated and most experienced hosts. Superhosts have to have an overall rating of at least 4.8/5 based on reviews from at least 50% of their guests within the past year. They also have to have 0 cancellations within the past year. On top of all that, they have to respond to new messages within 24 hours. They take their hosting pretty seriously.Before I knew about Airbnb, I would always stay in hotels whenever I would go on a trip. I was very picky and skeptical about where I stayed. I would ALWAYS check reviews to make sure I wouldn't be staying in a nasty place.
When I became aware of Airbnb, I immediately searched for the best reviewed places and soon found out about Superhosts. Every time I have used Airbnb, I've always chosen a Superhost. I have NEVER, ever had a bad experience.
The three Superhosts that I've stayed with were all incredibly nice. I have always gone with my boyfriend, and our hosts provided us with welcoming letters, snacks/breakfast treats, coffee/tea, and their own restaurant recommendations. Of course they provided basic amenities, such as towels, pillows, blankets, etc. Some places may offer more or less than others. What they offer will be listed in their home description when booking.
Since I have had amazing experiences with each stay, it's kind of hard to think it's possible to have a bad experience with your Superhost. I'm sure it is possible though. Make sure to do your research. Read reviews, even if it is a Superhost. Of course always be kind and generous to your hosts and the home. Treat it like how you would want your home to be treated. If you ever do have a bad experience, make sure to leave a detailed review to save anyone else in the future.
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